With supplements now sold online everywhere, confirming that a product is genuine has become the most important step before buying. Here are practical signs that help you tell the difference.
First: buy from a trusted store — and check its reviews
A store's reputation is your first line of defence. Before placing any order:
- Read the store's reviews on social media — Facebook reviews in particular are hard to fake, because they are tied to real accounts and published dates.
- Watch out for pages that have closed or deleted the reviews section, or that do not have enough reviews to begin with — that is a signal to be careful.
- Read how the store replies to negative feedback; handling complaints respectfully is a stronger sign of trust than the praise itself.
- Genuine engagement (comments, questions, replies from the store) counts for more than the follower number.
Before you buy
- The expiry date is stated up front: a trusted store shows the Best Before date clearly before you buy, not after the product arrives.
- Supplement Facts images: a photo of the real label with the ingredients and doses on it is a sign of transparency.
- The product's source is clear: ask where the product is imported from — a clear answer (America, Britain, Turkey…) beats vagueness.
- A real returns policy: a seller who is confident in their stock accepts returns and refunds the money.
After it arrives
- Make sure the safety seal under the cap is intact.
- Compare the label against the product images on the manufacturer's website.
- Check the lot number and the printed expiry date — genuine printing is embossed or precisely printed, not a paper sticker over the pack.
How we apply this at Qatrat Al Sehha
We import our products from the United States, Britain and Turkey, we show the expiry date in every product title, we put Supplement Facts images on the product pages, and our customers' reviews are published on our Facebook page, alongside a full-refund returns policy. Browse all products or ask us directly on WhatsApp +962 7 8162 0564.
This information is for educational purposes.
