Your satisfaction is what matters most to us. If you are not satisfied with your purchase — for any reason — you can return it within 30 days of the date you received it and get your money back in full.

How does a return work?
1. Contact us on WhatsApp +962 7 8162 0564 or by email at qtrat.al97ah@qtrat.net
2. We arrange collection of the product from your address at no cost to you.
3. We refund the full amount — including the delivery fee.

All our products are covered by our guarantee. No hidden fees, and no complicated conditions.